PRIVACY POLICY

At Kambridge Blake LLC, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request services, or communicate with us via phone, email, or text message.

By using our website or providing information to us, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request an inspection, submit a form, or engage our services, we may collect:

Name
Address
Email address
Phone number
Insurance carrier information
Property information
Claim-related information
Photos and documents you provide
Any information voluntarily submitted through forms, email, text messages, or phone calls

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages viewed
Time spent on our website
Referring website information
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Respond to inquiries and service requests
Schedule inspections and appointments
Provide roofing, gutter, restoration, and construction services
Communicate regarding projects and insurance claims
Send estimates, contracts, invoices, and project updates
Improve our website and customer experience
Comply with legal obligations
Prevent fraud and protect our business interests

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

Insurance companies involved in your claim
Mortgage companies when necessary for claim processing
Material suppliers and subcontractors involved in your project
Technology providers that assist with website operations, communications, and customer management
Government agencies or legal authorities when required by law

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and understand visitor behavior.

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

SMS/Text Messaging Policy
Consent to Receive Text Messages

By providing your phone number to Kambridge Blake LLC, you consent to receive text messages related to:

Appointment scheduling and reminders
Inspection updates
Project updates
Customer service communications
Estimate and contract notifications
Billing and payment reminders
Service-related communications

Message frequency may vary based on your interaction with our company and project status.

SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you re-enroll.

For assistance, reply:

HELP

or contact us directly.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Kambridge Blake LLC is not responsible for charges imposed by your wireless provider.

SMS Data Sharing

SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.

No mobile information will be sold or shared with third parties for promotional or marketing purposes.

SMS Program Availability

Text messaging services may not be available on all carriers or mobile devices. Delivery is subject to effective transmission by your wireless carrier.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Withdraw consent where applicable

To exercise any of these rights, contact us using the information below.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Kambridge Blake LLC
13913 Indiana Ave
Lubbock, TX 79423
Phone: (806) 535-6067
Email: office@kambridgeblake.com

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Last Updated: June 15, 2026